If you’ve recently been diagnosed with hearing loss, your audiologist
3 Tips to Expedite Hearing Aid Repairs
If you are having issues with your hearing aids, it’s important to follow a protocol to ensure you troubleshoot and get them to your audiologist if needed. To help you determine whether you need to take your hearing aids for repairs or if you can troubleshoot at home, consider the following three tips.
Troubleshoot all the common issues
The easiest way to determine if your hearing aid needs repairs is to troubleshoot typical issues. Try changing or charging your batteries to see if that fixes any power or volume issues. Check the settings of your devices to ensure they are on the right one and you didn’t accidentally bump and switch them. Additionally, turn your device on and off to see if that helps reset issues. Lastly, remove and then re-insert your hearing aids to see if an ill-fit was the problem.
Get all your documentation in order
If you’ve completed troubleshooting and your device still isn’t working, you’ll want to prepare for an appointment with your audiologist. Make sure you have all the right documents ready for your repair appointment. This may include details about your hearing aids or hearing loss, instructions or warranties.
Write down the issue
Finally, you should try and make an accurate report of the issue with the device. It might be a simple problem such as the fact that it’s not switching it on at all. But it could also be more complicated. For instance, you may find that the device is making static noise when in use. Or, it’s possible that the device isn’t providing the level of sound that you want. There might be other issues as well such as the device suddenly going on and off. Remember, an audiologist is an expert and if you can provide them with accurate info about the issues with your device, they can probably quickly pinpoint the problem and arrange the fix that you need. There will be no need to mess around and no problems getting things moving.
When dealing with hearing aid repairs, it’s important to visit your audiologist as soon as you notice problems to have your devices evaluated. Your audiologist will then provide you with a timeline on how long repairs will take and what specifically needs to be done.